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Frequently Asked Questions
ABOUT OXYGENETIX
A: Oxygenetix’ main ingredient in all of our products is our patented Ceravitae®. This botanically mimics the 400,000+ Saccharomyces Lysate cells in the human body.
A: Simply put, water and oil, even essential oils, can be harmful as they attract bacteria to your skin.
A: The short answer is that it’s too hard.
If you’ll allow us to get scientific for a moment, as a natural ingredient, aloe gel doesn’t have a consistent PH. This makes it extremely complicated to make a balanced formula with. And when we set out to do it, many people, as well as some of these other companies, told us it just wasn’t possible. But we were determined. In the end, it took us a whole year to figure it out.
A: Yes. For over 15 years, Oxygenetix has been tested extensively by physicians and their patients.
A: Never. We are a cruelty free company. Our products are certified Cruelty-Free and Vegan by the Peta organization.
A: Yes. Some parabens have been found to cause you harm so they will never be found in Oxygenetix products which are formulated to be do your skin good.
Furthermore, we don’t believe in adding unnecessary chemicals to our products. That includes parabens, as well as host of other chemicals you might find in other cosmetics.
USING OXYGENETIX
A: Head over to our Find your shade page where you’ll find a walkthrough to help you select the right shade, or you can visit a store or clinic near you.
A: Always moisturize first. Apply using a dabbing motion and blend out evenly with your choice of finger, brush or sponge. Less is more so start with just a small drop and and wait 60 seconds to repeat if you want more coverage.
A: Better than safe. Oxygenetix is gentle enough that even those with the most sensitive skin can wear it and feel the soothing effects right away.
In order to maintain the integrity of our products, we use an airless pump in our bottles instead of a traditional straw. This means that suction from the pump raises the piston as you dispense the product. One of the best advantages to having an airless pump is you can get every drop of foundation or Hydro-Matrix. Airless pumps also keep your skincare sanitized and safe by protecting from oxygen and contaminants (which reduce shelf life). If you're having any trouble priming your airless pump, visit our instructional VIDEO.
PROFESSIONAL MAKEUP ARTIST
A: Yes. Please get in touch at sales@oxygenetix.com or call 888-500-1672 and our team will be happy to help you with your order.
A: While we can offer a small sample for you to test, we cannot provide free product. Even so, Oxygenetix is still chosen by countless productions for its great look, long-lasting properties under hot lights and the care it gives actors’ skin.
CLINICS AND PATIENTS
A: Oxygenetix is proven to work well after:
• CO2 Laser
• Rhinoplasty
• Laser Hair Removal
• Acne/Rosacea
• Treatments
• Facial Surgery Bruising
• Scar Revision
• Skin Resurfacing
• Injectables
• Eye Surgery
• Dermabrasion
• Chemical Peels
Remember to always consult with your doctor as we are only reporting ways we have be told by doctors how they have chosen to use the products.
A: Start by applying a generous amount of Oxygenetix Hydro-Matrix with a non-latex sponge and gloves. Wait for this to soak into the skin and then you can apply Oxygenating Foundation.
Use a non-latex sponge to apply one layer with a dabbing method. Once this has dried, you can apply additional layers to get the desired coverage.
A: Get in touch with us using the form above or at sales@oxygenetix.com or 888-500-1672 (ext 110) and we’ll talk you through the process.
RETAIL AND DISTRIBUTION
A: Please visit our Careers page to find any open vacancies. But even if you don’t find anything there, please do reach out to us at info@oxygenetix.com. We love to get to know those with an interest in our company.
A: We’re always looking for partners who share our commitment to quality. Please visit out Become a stockist page for more info and to get in touch.
A: We are certainly always looking for ways of improving distribution, especially as we expand around the world. Please visit out Become a distributor page for more info and to get in touch.